After starting my first salon job 3 years ago as a stylist, I thought it was time for me to move on and move to another salon which I would be able to progress in. I saw that Serenity Loves was advertising for a stylist so I decided to hand in my C.V. I was very excited and happy to of received an interview then later on was asked to come back for a trade test, When I had found out they was happy I then shortly after started my position as a stylist in serenity loves. The system they work on is very different to how I used to work, they work on an appointment based system, I like the idea of knowing everyday what clients I have and being able to prepare and give everything I can to my clients.
At serenity loves customer service is always delivered at the highest standards, when it comes to my clients and giving them the best experience I can, I am always happy to help in anyway possible to make my clients feel welcomed and happy throughout the service and even when they leave the salon.
I have only been at Serenity Loves a few weeks now and I feel since I started working here as a stylist I have been made to feel very welcomed by all the team. All the team are lovely to talk to and they have all been very supportive towards me. I am still learning how things work in the salon on a day to day basis. The team have a end of day jobs list to do daily, I help out as much as I can and always try to find things to do around the salon while I have time spare. I will help keep the salon tidy or help the other stylists with either washing clients hair or ripping up foils or even mixing up toners. Being able to have a team that all like to help each other is fantastic its so helpful in helping the stylists keep in there timings.
I have learnt so many things so quickly here, I find it's really great that Serenity have so many ways to get there name out there and so many ways clients can book appointments without having to ring the salon. They are all over social media facebook, twitter, instagram, they have there own website with a booking system on.
I am really happy that I have been given a great opportunity to work for such a lovely salon.
Get in touch with us at Serenity Loves!
If you have any questions about the services we offer we'd love to hear from you.